Autodesk Docs
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Modena Technologies (Cape Town branch) serves the Western, Eastern, & Northern Capes. If your company's head office is not located in one of these provinces, please click here to find the Modena branch closest to you.
Overview
Autodesk Docs is a cloud-based common data environment (CDE) that simplifies document management and collaboration for architecture, engineering, and construction projects. It provides a centralized hub for storing, organizing, and sharing project files and models, ensuring that team members always have access to the latest information. By maintaining a single source of truth, Autodesk Docs helps minimize errors, reduce rework, and improve overall project efficiency.
Key Features
- Centralized Document Management: Store and manage 2D drawings, 3D models, and other project documents in one secure location.
- Version Control & Tracking: Keep track of revisions and compare document versions to ensure everyone is working from the most current files.
- Permissions & Access Control: Assign user permissions and folder-level access for secure and organized project collaboration.
- Integrated Workflows: Seamlessly connect with other Autodesk products (e.g., Revit, AutoCAD, and Civil 3D), facilitating real-time updates.
- Review & Markup Tools: Easily add comments, annotations, and issues within the platform to communicate changes and feedback.
Benefits
- Reduced Errors: Centralizing documentation and version control helps prevent costly mistakes due to outdated or incorrect files.
- Improved Collaboration: Multiple stakeholders—such as architects, engineers, and contractors—can access and review the same documents anytime, anywhere.
- Streamlined Workflows: Automated tracking, permissions, and integration with other Autodesk tools eliminate repetitive tasks and data silos.
- Time & Cost Savings: By reducing rework and administrative overhead, teams can focus on quality, productivity, and meeting project deadlines.
Who It’s For
- Design & Engineering Teams needing a secure, shared repository for critical project files and models.
- Project Managers & BIM Managers looking to simplify oversight, maintain document consistency, and ensure clear communication among stakeholders.
- Contractors & Construction Professionals requiring up-to-date drawings and documentation to execute projects efficiently on-site.
- Owners & Developers wanting real-time visibility into project progress and the ability to track updates and changes in one location.
Support Options
At Modena Technologies, we are committed to providing exceptional support to ensure your experience with our products is seamless and productive. We offer two distinct support levels to cater to your specific needs:
Basic Support
Included with all subscriptions
Our Basic Support package ensures that your software operates smoothly on your systems. This essential support level includes:
- Installation Assistance: Expert help to get you set up quickly and correctly.
- Crash and Freeze Support: Prompt resolution of any technical issues that may arise, ensuring minimal downtime.
Basic Support is designed to keep your programs running efficiently, providing peace of mind and reliable performance as you integrate our solutions into your workflow.
Advanced Support
Enhance your experience with comprehensive assistance
For clients seeking a deeper level of engagement and support, our Advanced Support package offers unparalleled access and resources:
- Unlimited Online Training: Gain unrestricted access to our extensive list of online training courses, empowering your team with the knowledge to maximize our software’s potential.
- Dedicated One-on-One Consulting: Benefit from personalized consulting sessions with our expert consultants, tailored to your specific business needs and objectives.
- Priority Support: Receive expedited assistance and priority handling of your support requests, ensuring your issues are addressed swiftly and effectively.
Advanced Support goes beyond ensuring functionality—it provides the tools and expertise to help your organization fully leverage our technology for greater success.
Which Support Option is Right for You?
| Feature | Basic Support | Advanced Support |
|---|---|---|
| Installation Assistance | ✔️ | ✔️ |
| Crash/Freeze Support | ✔️ | ✔️ |
| Unlimited Online Training | ❌ | ✔️ |
| One-on-One Consulting | ❌ | ✔️ |
| Priority Support | ❌ | ✔️ |
Upgrade to Advanced Support Today
Elevate your experience with Modena Technologies by choosing Advanced Support. Unlock the full potential of our products with comprehensive training and dedicated consulting tailored to your business needs.
Contact us to learn more about Advanced Support options and how they can benefit your organization.
Product Support
Support Options
- Basic Support: Included at no extra charge to make sure the software is functioning as it should, including installation assistance, as well as guidance to resolve any crashing or freezing you experience.
- Advanced Support: This is available at an additional cost as an add-on to your subscription and includes training and consulting support.
Don't Settle For Less
Autodesk Platinum Partner
We pride ourselves on industry-leading levels of excellence, and are one of only a handful of Autodesk Platinum Partners, worldwide. This status was awarded due to deep industry knowledge and the unprecedented levels of customer service we have demonstrated for over 20 years.
Custom Options
Need something different?
Are you looking for professional development tailored to your workplace, personalized one-on-one solutions to meet your specific needs, or project-based support and consulting? Let us know how we can assist you.